AI Is Bringing Retailers Their Best Customers but Not Closing the Sale

Source: Biztoc.com· pymnts.com· August 7, 2026
AI Is Bringing Retailers Their Best Customers but Not Closing the Sale

Retailers this quarter are reporting where artificial intelligence has actually changed how consumers shop, and where it has not. Etsy CEO Kruti Patel Goyal told analysts during a second-quarter earnings call Thursday (Aug. 6) that traffic from AI agent platf…

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