Five9 Raises Full-Year AI Outlook to 60% Growth After Strong Q2
Source: CMSWire· pr@cmswire.com (Dom Nicastro)· August 7, 2026
SynaBot summary
Contact center provider Five9 is significantly increasing its full-year AI growth forecast to 60%. The company reported strong Q2 results, driven by a substantial increase in AI-powered solutions, which now represent 15% of its subscription revenue.
Key takeaways
- AI revenue now exceeds $150 million annually for Five9.
- AI constitutes 15% of Five9's subscription revenue.
- Company projects 60% growth for its AI segment.
- Largest deal closed via Google Marketplace.
Why it matters
This indicates a growing trend of AI integration into core business operations, particularly in customer service. Businesses relying on AI tools should expect more sophisticated offerings and a faster pace of innovation from vendors like Five9.
This story was reported by CMSWire. Read the full original article:
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