Google Releases CCaaS 5.0, Adds Disposition Timing and API Chat Routing
Source: CMSWire· pr@cmswire.com (Dom Nicastro)· July 26, 2026
The update also includes nearly two dozen fixes, though Google's CCaaS platform remains absent from Gartner and Forrester's latest market evaluations. Continue reading...
This story was reported by CMSWire. Read the full original article:
Read on CMSWire 