Regal ties its voice AI agents into Five9’s contact center platform

Regal Voice AI agents are now integrated into the Five9 contact center platform. This collaboration allows Five9 users to deploy Regal's autonomous AI voice agents for customer service and other voice-based interactions.
Key takeaways
- Regal Voice AI agents accessible through Five9 platform
- Enhances Five9's AI offerings for contact centers
- Simplifies deployment of autonomous voice agents
- Aims to boost customer service automation
Why it matters
Businesses using Five9 can now more easily implement advanced AI voice capabilities. This integration streamlines the process of automating customer interactions, potentially improving efficiency and customer satisfaction for contact center operations.
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