Is OpenAI's New Presence Agent Ready to Replace Your Contact Center?

Source: CMSWire· pr@cmswire.com (Scott Clark)· July 24, 2026
Is OpenAI's New Presence Agent Ready to Replace Your Contact Center?

Presence pairs OpenAI models with policies and guardrails for customer service. Is it a CCaaS platform, or something else? Continue reading...

This story was reported by CMSWire. Read the full original article:
Read on CMSWire

More in Enterprise & Adoption

View all