The AI Doers vs. The AI Theorists in Customer Experience
AI thought leadership exploded faster than successful AI deployments. Here's how to tell practitioners from theorists. Continue reading...
AI thought leadership exploded faster than successful AI deployments. Here's how to tell practitioners from theorists. Continue reading...

Nearly two-thirds of hospitals on one major records platform had deployed ambient AI documentation by mid-2025. Liability rules have not kept pace.

Emplifi wins Social Media Monitoring Software of the Year for AI-powered social listening and workflow automation.

Valve’s SteamOS 3.8.25 beta adds initial or updated controller support for several third-party handhelds, including devices from MSI, Ayaneo, Konkr and OneXPlayer. The release underscores Valve’s gradual push toward broader SteamOS adoption.
米シカゴ大学などに所属する研究者らがPNASで発表した論文「Social dynamics of AI adoption in parents’ educational decisions」は、親が子どもに生成AIを使わせる判断の背景を調査した研究報告だ。