When Your Buyer Is an AI Agent

Source: Oreilly.com· Rudrendu Paul and Sourav Nandy· August 19, 2026
When Your Buyer Is an AI Agent

In 2021, Maersk, the world’s largest container shipping company, deployed AI agents from a startup called Pactum to negotiate freight lane contracts with its carrier suppliers. The objective was for AI agents to handle negotiations autonomously rather than me…

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