Your Next Customer May Not Be Human: Designing the Web for People, AI Agents, and Machine-Native Markets

Source: Briansolis.com· Brian Solis· August 24, 2026
Your Next Customer May Not Be Human: Designing the Web for People, AI Agents, and Machine-Native Markets

The intelligent web is entering its next phase. AI systems are moving from reading and summarizing the internet to researching, deciding, transacting, and increasingly interacting with other agents. That changes what leaders have to design for now. At WP Engi…

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