70% of Brazilians Expect to Shop With AI Agents by 2028
Source: pymnts.com· PYMNTS· August 12, 2026
SynaBot summary
A recent report indicates that a significant majority of Brazilian consumers anticipate using AI agents for shopping by 2028. This trend highlights a growing consumer readiness to integrate artificial intelligence into their purchasing decisions and processes.
Key takeaways
- Majority of Brazilians expect AI shopping by 2028
- Consumers readily adopt AI for purchasing
- AI integration in retail is accelerating
- Expect personalized shopping experiences
Why it matters
This shift suggests that AI-powered shopping assistants will become more commonplace, impacting how businesses interact with customers. Users should anticipate more personalized recommendations and streamlined purchase journeys facilitated by these tools.
This story was reported by pymnts.com. Read the full original article:
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