From Diagnoses to Treatments, Why Americans Use AI Chatbots for Health

Source: Pew Research Center· Reem Nadeem· August 25, 2026
From Diagnoses to Treatments, Why Americans Use AI Chatbots for Health

Americans use chatbots for a host of health-related reasons, from helping make diagnoses on their own to learning more about information they may have gotten from a doctor. Nearly all chatbot health users find this AI information helpful.

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