G2A.COM’s Autonomous AI Agent Dave Helps Sellers Resolve 14,400 Support Tickets in 63 Days
Source: GlobeNewswire· G2A.COM· July 30, 2026
SynaBot summary
G2A.com deployed an autonomous AI agent named Dave that successfully handled over 14,000 customer support tickets in just two months. This AI managed 54% of all seller inquiries, proving effective even during peak demand from new game releases.
Key takeaways
- AI agent resolved 14,400 support tickets in 63 days
- Automated 54% of all seller inquiries
- Effectively managed demand spikes during game launches
- Shows AI's capability for scalable customer support
Why it matters
This demonstrates how AI can significantly reduce the burden on human support teams by automating routine tasks. Businesses using AI tools can expect faster response times and improved efficiency, especially during high-volume periods, leading to better customer satisfaction.
This story was reported by GlobeNewswire. Read the full original article:
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