McDonald’s is tracking customers wit 515-page ‘Minority Report’-style dossier to track spending habits

McDonald's has created detailed digital profiles, resembling a "Minority Report" style dossier, for its loyalty program members. These extensive files track purchase history to predict future spending and behavior.
Key takeaways
- Companies are using AI to build extensive customer profiles.
- Purchase history informs predictions on future consumer behavior.
- Loyalty programs are a key source of this data.
- Data privacy concerns are amplified by AI analysis.
Why it matters
This development highlights how companies are leveraging AI to build granular customer profiles. For AI users, it underscores the importance of understanding data privacy implications when interacting with loyalty programs and AI-driven services.
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