The Great AI Productivity Boom (Your Customers Will Never Feel)
Your agents are faster, tickets close quicker, dashboards glow. So why are CSAT and retention flat? New research explains the disconnect. Continue reading...
Your agents are faster, tickets close quicker, dashboards glow. So why are CSAT and retention flat? New research explains the disconnect. Continue reading...
IBM Corp. said today at the annual Hot Chips 2026 conference that it’s developing a groundbreaking new dual-architecture processor in partnership with the British chip design firm Arm Holdings Ltd. that’s destined to power its next-generation IBM Z mainframes…

Revolutionary design will bring Arm-native applications to IBM's flagship mainframes and servers, broadening software choice for enterprise computing ARMONK, N.Y., Aug. 24, 2026 /PRNewswire/ -- At the annual Hot Chips conference, IBM (NYSE: IBM) today is anno…

Copilot, Microsoft’s generative AI chatbot, can do many things, but one of its best uses is as a researcher, for pretty much anything you want in business or personal use. If you’re looking for in-depth information, there’s a lot more you can do than typ…

Exploring the potential of AI purpose-built for scientific research and how that differs from other LLMs