How do I add my own data to an AI assistant?
Upload documents into the assistant's knowledge base. It will index them and cite them when it answers — no coding or fine-tuning required.
Answer curated and reviewed byMark Barclay
Key takeaways
- Upload documents into the assistant's knowledge base.
- It will index them and cite them when it answers.
- no coding or fine-tuning required.
Every SynaBot assistant has a knowledge base. Drop in your SOPs, brand guide, product docs, past emails or FAQs and the assistant will search them when it answers.
Two rules for good results:
- Prefer plain text or clean PDFs. Screenshots and scanned images work but retrieval is worse.
- Split huge documents into topic-scoped files. It helps the retriever pick the right chunk.