How does Business DNA help AI workers understand my business?
Every AI worker reads the relevant parts of your Business DNA before it plans or drafts work, so it uses your services, customers, tone and past decisions instead of starting from a blank prompt.
What information is stored in Business DNA?
What you tell SynaBot or approve: your business description, services, customers, tone of voice, how you operate, decisions you have made and outcomes of past work. Connected accounts are not copied into it wholesale.
Who can review or change Business DNA?
Owners and admins of the business can review and edit it. New facts can be held for review before workers rely on them. Members can help prepare information; viewers can only read.
How is one business kept separate from another?
Each business has its own Business DNA, workforce, connections, work history and Credits. Database access rules scope every read to the selected business, and nothing is shared between businesses.
Which AI workers use Business DNA?
All of them. SynaBot's six AI managers — Maya (Marketing Manager), Sam (Sales Manager), Chloe (Customer Manager), Fiona (Finance Manager), Ava (Office Manager), Henry (People Manager) — and the 51 specialist AI workers they coordinate share the same Business DNA. Anything external still needs your approval; see permissions and security and pricing.