What can I use AI for in my small business?
The best early wins are content (newsletters, blog posts, product copy), customer support drafting, SOPs, and turning meeting notes into action lists.
Answer curated and reviewed byMark Barclay
Key takeaways
- The best early wins are content (newsletters, blog posts, product copy), customer support drafting, SOPs, and turning meeting notes into action lists.
Start with tasks that you already do every week and that produce text. The five highest-ROI early wins for small businesses are:
- Draft social posts and newsletters from a rough outline.
- Turn meeting audio or notes into summaries and action items.
- Write first drafts of customer support replies.
- Document your processes as SOPs from a bulleted brain-dump.
- Turn a product description into ads, landing page copy and email variants.
Once those are working, layer in a specialist assistant for the role that eats most of your time.